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Product Care

Keep your furniture looking as new as the day it arrived

Understanding cleaning codes

Understanding fabric cleaning codes is actually quite simple and will keep your furniture looking as new as the day it arrived. All of our fabrics can either be cleaned with a water or solvent-based cleaning solution. Look for these symbols on the product page or fabric guide to see what method is recommended for your fabric of choice. Please note, unless otherwise specified, our cushion covers are not machine washable. Doing so will immediately void the product warranty and any applicable protection plan to the product.

W - Water Based

Fabrics labeled cleaning code “W” should only be cleaned using water-based cleaning methods. Before cleaning, it’s best to vacuum your furniture, being sure to get between cushions and in crevices to avoid rubbing in further dirt.
Mix a few drops of mild soap with warm water (Distilled water may be recommended). Tip: Add a few drops of vinegar or baking soda to help remove odors.
Before applying to soiled area, it’s best to test on an inconspicuous area of your furniture.
Apply a very small amount of your cleaning liquid with a clean, soft rag or microfiber towel, and gently blot the treated area. You can add more cleaning liquid if necessary but it's best to start small to avoid water marks.
Allow to air dry.

S - Solvent Based

Cleaning code “S” fabrics should be cleaned with a dry solvent cleaner only, never with water. Before cleaning, it’s best to vacuum your furniture, being sure to get between cushions and in crevices to avoid rubbing in further dirt.
Prior to cleaning, make sure the area is well ventilated. Open windows or doors if needed.
Before applying to soiled area, it’s best to test on an inconspicuous area of your furniture.
Apply a very small amount of your cleaning liquid to the treated area and let sit for 5-10 minutes. Use a light fabric brush to agitate the area if needed. You can add more cleaning liquid if necessary but it's best to start small to avoid water marks.
Drop cloths should be used to protect wood floors and legs of the sofa. If solvent is accidentally sprayed or dripped onto wood, it should be wiped off immediately.
Allow to air dry.

Caring for leathers

Think of your leather furniture as an investment in luxe style for years to come - a little maintenance and care is needed to help preserve the beauty of your furniture. We only use top grain hides, which is the strongest, most valued part of the hide. Its softness, grain, and ability to show natural character make it perfect for upholstered use. Don’t worry, leather is one of the easiest materials to look after - it’s naturally durable and grows more beautiful with age and use!

Remember, real leather is a natural product, and will age as such. Leather will develop wrinkles and creases within a few weeks of use - this is normal, and not a cause for concern. Just like a pair of new, stiff leather shoes, your sofa will need some time to “break in”. Leather is naturally elastic, and can show signs of wear over the years, but this only enriches the leather’s character and individuality over time.
Lightly dust your leather pieces on a weekly basis with a microfiber cloth for the best results. If vacuuming, make sure to use a soft brush attachment.
Don’t place your leather in direct sunlight. This will cause it to fade, discolor or even crack. Leathers will naturally fade over time, but direct sunlight is sure to accelerate the process.
Keep your leather furniture at least 12” away from heat sources, such as a radiator or fireplace. Intense heat can dry out leather, causing it to crack and age prematurely.
Due to the porous nature of leather, spills should be cleaned up immediately with a dry microfiber cloth. Once dry, treat with a leather conditioner. Do not use cleaning products that are not specific to leather goods.
As with any other upholstered furniture, avoid sitting on the arms, backs, or very edge of your leather furniture, as this can cause the leather to distort or become damaged.
Take caution when wearing clothing with transferable dyes, such as blue jeans, which can transfer their coloring onto lighter leathers.

Wood Care

Dust your furniture regularly with a soft, dry, untreated cloth. Moisture and heat can damage any wood finish so it’s important to protect your furniture by using coasters. Always wipe up moisture promptly and dry with a soft cloth. Avoid dragging sharp or rough objects across the surface of your wood furniture. Use felt pads, trivets, coasters and placemats when possible. Gently clean any spills with a soft, damp cloth and dry with a soft cloth.

Teak Wood

Teakwood has a naturally high oil content, which makes it durable and resistant to changes in climate - perfect for outdoor pieces! Aside from occasional cleaning, you don't need to do any type of special maintenance to keep your teak pieces in tip-top shape. To clean your teak pieces, wet the wood thoroughly to soften the surface. Light dirt can be washed off with water and mild detergent. If the wood grain appears to stand up a bit after cleaning, lightly sand down the surface with fine sandpaper. For spills that contain colorants (wine, soda, coffee, etc.) it is best to clean immediately with mild detergent and water. Let your furniture dry for a day, and apply teak oil if needed. Though teak can withstand the cold, to extend the life of your furniture, we recommend storing it in a shed or garage during the winter months when it's not in use.

Travertine & Marble

Travertine and marble are a porous material that is cut, machined, and polished. Each piece has unique characteristics that affect the appearance, color, and polishing qualities. These are not flaws, but the natural beauty and individuality of the stone.

These surfaces have no top coating and are permeable. The stone is naturally enhanced from polishing and typically can be cleaned with mineral spirits or ammonia and water. Take care not to scratch, knock, chip, or drop these pieces. Use coasters when serving food or drinks and if spill does occur quickly wipe dry. Avoid contact with glass cleaners, lemon, vinegar, alcohol, acids, and oil products. Finally these products are not intended for outdoor use.

Additional resources

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